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die Chancen zur effektiven Kundenbindung und Erlangung von Wettbewerbsvorteilen durch gute Kundenzufriedenheit erstellt werden
As more and more knowledge was acquired
1Vorbemerkungen11
4Der Verband als private und politische Nonprofit-Organisation
um nicht in einem undurchdringlichen Chaos von Wissensrelationen letztlich den Überblick zu verlieren
Software Quality Management VI formatIsbn:Softcover - 9781852330217 die Chancen zur effektiven KundenbindungThe Quality Special Interest Group of the British Computer Society presents the edited proceedings of their sixth International Conference on Software Quality Management (SQM'98) held in April 1998 in Amsterdam. The objective of this series of annual conferences is to promote international co operation among those concerned with software quality and process improvement, by creating a greater understanding of software quality issues and by sharing
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